| Issue | Title | |
|---|---|---|
| 2021: Peluang dan Tantangan Peningkatan Riset dan Teknologi di Era Pasca Covid-19 | ANALISIS PERBAIKAN KUALITAS LAYANAN PENJUALAN MENGGUNAKAN METODE SERVQUAL DAN TRIZ UNTUK MENCIPTAKAN LOYALITAS KONSUMEN PADA CV. XYZ | Abstract PDF |
| Dhedy Yuswandi, Hari Supriyanto | ||
| 2019: Menuju Penerapan Teknologi Terbarukan pada Industri 4.0: Perubahan Industri dan Transformasi Pertumbuhan Digital | Peningkatan Kualitas Pelayanan Terhadap Kepuasan Pelanggan dengan SERVQUAL dan TRIZ (Studi Kasus : di PT Pos Indonesia KPRK Tuban) | Abstract PDF |
| Susi Rahayu, Lukmandono Lukmandono | ||
| 2020: Memberdayakan Riset dan Inovasi untuk Teknologi yang Berkelanjutan | Upaya Peningkatan Kualitas Layanan Menggunakan Metode Servqual dan TRIZ (Studi Kasus: Cafe Giri Hills Di Kota Gresik) | Abstract PDF |
| Ade Ray, Lukmandono Lukmandono | ||
| 1 - 3 of 3 Items | ||
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